Blazing the path to full profit potental

•  Reviewing your workshop’s exterior appearance and adapting strategies in place to attract local customers.
•  Optimising your reception layout and flow to create a positive first impression.
•  Design and development of the workshop’s corporate image including the workshop’s online presence and digital marketing.

•  Business strategy — development and alignment
•  Analysis of financial statements and best practices
•  Introducing cost-saving measures wherever possible
•  Drafting a growth expansion plan
•  Management training
•  Training analysis for all staff
•  Optimising workshop flow for maximum efficiency

•  Customer interaction from appointment to vehicle handover
•  Parts ordering process
•  Internal checking process
•  Account reconciliations
•  Franchisor agreements
•  Telephone etiquette

•  Technical training
•  SOP training
•  Mystery shopper training
•  Quality audits

•  Mystery shopper preparation
•  Job card preparation
•  Health and Safety
•  Governing body accreditations